Immersive Food Experience

Crafting food journeys that delight every sense

Step inside our digital experience lab where brand storytelling, data, and operations blend to design the next chapter of dining.

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Digital Command Centre

Every flagship brand, its own premium experience

The Immersive Food Experience (IFE) is our house of apps—each tailored to a brand, fuelled by one modular platform. The result: launch velocity for new cuisine formats, consistent brand love, and ops harmony across channels.

Modular, brand-first journeys

Each flagship brand has a dedicated app surface and micro front-end while sharing a common design language, analytics backbone, and identity store.

Experimentation at velocity

Feature squads can launch A/B tests, loyalty experiments, and merchandising pilots within days thanks to reusable templates and automated QA flows.

Ops ready from day zero

Unified configuration keeps pricing, menu drops, store hours, and geofencing consistent across mobile, kiosk, call centre, and aggregator channels.

Smart Launch Framework

Dedicated cross-functional pods (product, design, data, operations) co-create in the IFE lab. Store simulation rigs and rider dashboards let us test ordering, cooking, and delivery choreography before rolling out nationally.

6 weeks

Average brand launch cycle

99.95%

Platform uptime SLA

Swap these placeholder metrics and copy with the latest numbers when your live dashboards are ready.

Brand App Suite

One platform, many flavourful stories

Each of these tiles represents a live brand surface powered by IFE. Replace the copy below with production stats, screenshots, or case studies once you go live with your latest release.

Domino's India

4M+ monthly active customers

Personalised pizza playbook with AI-led product recommendations and 20 minute delivery promise.

Native AppPWAIn-store Kiosk

Popeyes India

91% orders placed through digital touchpoints

Hot and crispy fried chicken journeys with add-on bundles, heatmaps for kitchen planning, and geo-driven CRM nudges.

Native AppAggregator Integrations

Hong's Kitchen

Launch to scale in six weeks

Immersive Indo-Chinese menu explorer featuring chef stories, AR plating previews, and festival-driven menus.

Dark StoreQR Table Ordering

Coffy Turkey

Average order value up 18%

Signal-based beverage personalisation, bean subscriptions, and location aware barista assist dashboards.

Loyalty WalletStore Ops Portal
Connected Ecosystem

From discovery to doorstep, fully integrated

Aggregator storefronts, owned channels, and partner platforms stay in sync through the IFE integration layer. Add or edit partners here as your network evolves.

SwiggyZomatoBlinkitZeptoMagicpinEatSureUber EatsDeliverooTalabatFoodpandaCareemAmazon Food
Design-led discovery

Immersion labs replicate the full journey—from app onboarding to store handover—so that prototypes reflect real-world friction.

Platform intelligence

Telemetry across apps, kiosks, and web flows feeds a shared observability layer. Teams can trace drop-offs and optimise without code restarts.

Operational choreography

Kitchen display systems, rider apps, and CRM triggers all sync with the guest experience to keep SLAs predictable at scale.

Platform Proof Points

Delivering measurable impact across the funnel

Showcase the wins you care about—growth, efficiency, or delight. Swap the placeholder numbers once your analytics stack is wired in.

Loyalty at scale

India's largest QSR loyalty programme

Cheesy Rewards unifies earn-and-burn journeys across Domino's, Popeyes, and Hong's Kitchen with real-time balances and gamified tiers.

12M+ active members
Always-on experimentation

30+ concurrent feature flags

From flavour pairings to pricing ladders, squads ship hypotheses safely—backed by guardrail metrics and automated rollback plans.

200 bps average uplift per sprint
Phygital reach

Everywhere our guests are

Native apps, progressive web apps, kiosks, call centre consoles, and aggregator storefronts run on the same asset library and brand DNA.

400+ cities
Coming Soon

Share what is brewing next inside IFE. These placeholders mirror the innovation roadmap captured in the design deck.

Next-gen kiosks

Gesture-friendly ordering experiences with adaptive UI for malls, highways, and compact counters.

Predictive crave engine

AI powered cravings graph that maps daypart, weather, and local events to surface right-time menu stories.

Voice & ambient ordering

Conversational agents for smart speakers and connected cars to keep orders flowing hands-free.

Replace with production renders, numbers, or launch dates as they get locked.

Team Behind IFE

The makers orchestrating immersive food journeys

Spotlight the leaders and squads turning concept sketches into omnichannel experiences. Swap the profiles below with the people championing IFE in your organisation.

Director, Experience Design

Shweta Patel

“The Immersive Food Experience is our sandbox for calibrating delight. We co-create with guests, store teams, and partners every single sprint.”

Head, Digital Product & Platforms

Rishi Kapoor

“The platform lets us launch a new brand surface in weeks—not quarters—without compromising performance or governance.”

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